# How to get your phone contacts into a CRM or Mailchimp

Source: https://exportcontacts.com/guides/phone-contacts-to-crm-or-mailchimp/
Updated: 2026-11-14 · By the Contaxo team

> Export the contacts as a spreadsheet, then use the CRM's import tool. With **Contaxo**, tap **CSV** or **Excel**, keep the columns the tool expects (first name, last name, email, phone, company), filter to **contacts with an email** for mailing tools, and export. Upload the file in HubSpot, Mailchimp or your CRM and match the columns.

## What you need

- An iPhone, iPad or Android phone
- The free Contaxo app (exports up to 100 contacts; Pro exports your whole list)
- An account in the CRM or mailing tool, and permission to email the people you import

## Export a CRM-ready file with Contaxo

1. **Choose CSV or Excel.** On the Home tab of Contaxo, tap **CSV** (works everywhere) or **Excel** (HubSpot and many CRMs accept .xlsx too).
2. **Keep the right columns.** Keep first name, last name, email, phone and company. Remove fields the tool doesn't need, such as notes or birthdays.
3. **Filter.** For Mailchimp or Brevo, keep only contacts that have an email. For a client list, filter to one group, such as Clients.
4. **Export and import.** Tap **Export**, send the file to your computer, then use the import tool in your CRM and match each column to a field.

## Which file to use

| Tool | File | Tip |
| --- | --- | --- |
| **HubSpot** | CSV or Excel | Email is the key that prevents duplicates. |
| **Mailchimp**, **Brevo** | CSV | Only contacts with an email; check consent. |
| **Salesforce**, **Pipedrive**, **Zoho** | CSV | Map name, email, phone and company in the import wizard. |
| **Google Sheets** to share with a team | Excel or CSV | See [Export contacts to Excel](https://exportcontacts.com/to-excel/). |

## Before you import

- **Remove personal contacts.** Filter to a group such as Clients, or untick people in the preview.
- **Check the encoding.** If names with accents look wrong after import, see [How to fix broken characters in a contacts CSV](https://exportcontacts.com/guides/fix-broken-characters-contacts-csv/).
- **Try a small file first.** Import 10 contacts, check the result, then import the rest.

## The built-in way (without an app)

Phones export contacts only as vCard, which most mailing tools can't import. If your contacts are in a Google account, you can export them on a computer from **contacts.google.com › Export › Google CSV** and clean up the columns in Excel. See [How to export Google Contacts to Excel](https://exportcontacts.com/guides/export-google-contacts-to-excel/).

## Frequently asked questions

### What does HubSpot need?

A .csv, .xlsx or .xls file with one sheet and a header row. Each contact needs at least a first name, last name or email, and HubSpot uses the email address to avoid creating duplicates. Files with non-English letters should be UTF-8.

### What does Mailchimp need?

An email address for every contact, one per row. Contacts without an email can't be added to an audience, so filter them out before exporting.

### How should phone numbers look?

With the country code, such as +1 415 555 0100. CRMs can then format and dial them correctly. Contacts saved with a country code on your phone are exported that way.

### Can I import people who never agreed to get emails?

Mailing tools require permission to email the people on your list. Import only contacts who opted in, or use the file in a CRM without adding them to email campaigns.

### A person has two emails. What happens?

Contaxo keeps all of a contact's emails on one row. Map the main one to the CRM's Email field; HubSpot, for example, has a separate field for additional emails.

## Related

- [How to export your contacts to a CSV file](https://exportcontacts.com/to-csv/)
- [How to export your contacts to Excel](https://exportcontacts.com/to-excel/)
- [How to fix broken characters in a contacts CSV file](https://exportcontacts.com/guides/fix-broken-characters-contacts-csv/)
- [How to export Google Contacts to Excel](https://exportcontacts.com/guides/export-google-contacts-to-excel/)

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